Frequently Asked Questions
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Essential oils are the natural aromatic compounds and volatile liquids extracted from the leaves, flowers, roots, seeds, bark and part of plants. They then go through a distilling process that results in the purest plant part.
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Yes, we make all of our products with 100% Australian made products & locally made in South Australia.
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No! Our products are simple and pure. It's important for us to remain cruelty free.
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Yes! We use 100% natural, plant derived, steam distilled pharmaceutical grade eucalyptus oil, therapeutic organic grade essential oils, 100% natural soy wax and a plant based biodegradable surfactant in our products.
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Please check our stockist page where you can find retailers.
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All our products are 100% natural and we do not add any synthetic preservatives. Because of this, we recommend that you use the sprays within 8 to 10 months of buying them. Our dark amber bottles for our sprays specifically help preserve the sprays, but you can keep them fresh by not putting them in direct sunlight and heat, and store at room temperature. Our eucalyptus oil is stored in dark glass bottles to help preserve the oil. This oil should keep for unto 3 to 5 years if stored correctly. Please keep out of sunlight and heat and keep out of reach of children.
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New Zealand Only
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Unfortunately, we are not responsible for lost shipments that show as “delivered” in the tracking system information. Shipping insurance does not cover stolen items so therefore we are unable to cover replacement items and/or refund. If you simply haven’t received your shipment, please contact us so we can follow through with the shipping company & we can let you know via email update.